Exchange 2007 SMTP Journaling Setup

Create Mail Contact

  1. Start the Microsoft Exchange Console
  2. Expand Recipient Configuration, then select Mail Contact.

  3. Open Mail Contact item

  4. In right actions pane, click New Mail Contact

  5. In Name field, Enter ArcTitan 

  6. In Email Address Field, Enter the equivalent of company_tag@arctitan_server_name (see bottom of article)

  7. Click OK.

Configure Message Format Settings

  1. Open your Exchange Management Console.
  2. Expand Recipient Configuration, then select Mail Contact.
  3. In the result pane, select the Mail contact.
  4. In the action pane, under the Mail contact, click Properties.
  5. On the General tab, from the Use MAPI rich text format list, select Never.

With this setting, journal reports are sent in MIME rather than S/TNEF.

Create Send Connector

  1. Open the Exchange Management Console
  2. Expand Organization->Hub Transport
  3. Select Send Connector tab

  4. In Actions page, click New Send Connector

  5. In Name field, enter ArcTitan. Click New

  6. Click Add in Address Space

  7. Enter fully qualified domain name (FQDN) of ArcTitan server (See bottom of article)

  8. Leave "include all subdomains" unchecked. Click OK, then Next

  9. Select "Route mail through the following smart hosts". Click Add..

  10. Select IP Address radio button. Enter the IP address of the ArcTitan server. Click OK, then Next

  11. Leave smart host authentication settings as None. Click Next

  12. Choose the hub transport servers that apply (as necessary). Click Next

  13. Preview Configuration Summary. Click New.

Enable Standard Journaling

  1. Open the Exchange Management Console
  2. Expand Organization->Hub Transport
  3. Click New Journal Rule

  4. Enter "ArcTitan" for the Rule Name

  5. Next to "send journal reports to email address:", click Browse and select "ArcTitan" Mail Contact created earlier

  6. Ensure Scope is set to Global

  7. Check Enable Rule

  8. Click New



The address to which mail will be sent is your Company Tag at the server name.  For example, if you log on to https://arctitan-us1.titanhq.com/company the address to which mail will be sent is:


company@arctitan-us1.titanhq.com


ArcTitan servers:

US: arctitan-us1.titanhq.com

EU: arctitan-eu1.titanhq.com

CA: arctitan-ca1.titanhq.com

AU: arctitan-au1.titanhq.com