Go to Basic Configuration > Local User Accounts and follow the steps below to reset a user's password.

  1. Enter the user's full or partial username or primary email address in the search bar to locate their details:

  2. Click the Reset Password button in the Actions column.

  3. Click OK in the confirmation window.

  4. An email is sent to the primary email address for the user with a new password. It is recommended that the user logs in and changes their password as soon as possible.