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Email Archiving (ArcTitan) Knowledge Base
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Email Archiving Setup
4
Email Archiving Setup
Create a Journaling Rule
Upload Files to an Amazon S3 Bucket
Email Archiving Servers
Automated Onboarding for O365 Customers
4
Customer Automated Onboarding for O365
Step 1: Log In to Begin Automated Onboarding
Step 2: Import Existing Emails
Step 3: Set Up Data Guardians and Privileged Users
Onboarding for Google Workspace Customers
10
Step 1: Create or Select a Google Cloud API Project
Step 2: Configure Consent Screen
Step 3: Set Up Google OAuth for ArcTitan SSO
Step 4: Link the OAuth Client ID to your Workspace
Step 5: Set Up Google Service Account to Access Mailbox Reader
View all 10
MSP Admin Guide (Classic)
6
Add New Company
View Existing Accounts
Create New Account
View Existing Accounts
Monitoring
View all 6
Data Guardians (Basic Config)
4
Data Guardians
Managing Data Guardians
Adding, Editing and Deleting a Data Guardian
Configuring Global Account Settings
Local User Accounts (Basic Config)
7
Local User Accounts
Email Archiving User Types
Creating a Local User Account
Resetting a User Password
Editing or Deleting a User Account
View all 7
LDAP Servers (Basic Config)
2
Configuring LDAP Settings
ArcTitan Servers and IPs
User Directory (Basic Config)
6
User Directory
Searching the User Directory
Managing Additional User Email Addresses
Managing Email Domains
Adding a Delegated Link
View all 6
SSO - OAuth (Advanced Config)
1
Configuring OAuth Connection Settings
Retention Period Change Requests (Advanced Config)
1
Retention Period Change Requests
Office Add-In
4
Office Add-in
Installing the Office Add-In Locally
Centralized Deployment of the Outlook Add-In
Using the Office Add-In
Email Management
1
Managing Exclusion Rules
Mailbox Reader
2
Mailbox Reader
Configuring a New Mailbox Reader Connection
Search Functions in the Email Archive
6
Searching the Archive (New UI)
Saving Your Search
Sharing Your Search
Filtering Search Results
Searching the Archive (Classic)
View all 6
Spaces Feature in the Email Archive
5
Creating a Space
Adding Emails to a Space
Sharing a Space
Creating a Legal Hold Request
Creating a Content Deletion Request
Browsing Search Results in the Email Archive
5
Downloading Emails
Printing Emails
Accessing Email Headers
Forwarding Emails
Restoring Emails
Data Guardian User Guide
2
Managing Requests
Managing Transcripts
Videos
1
TitanHQ Video Collection
Announcements
1
ArcTitan Scheduled Maintenance
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