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ArcTitan Help Center
Solution home
ArcTitan Knowledge Base
ArcTitan Knowledge Base
Support articles for ArcTitan
ArcTitan Setup
ArcTitan Setup
Create a Journaling Rule
Upload Files to an Amazon S3 Bucket
ArcTitan Servers
Automated Onboarding for O365 Customers
Customer Automated Onboarding for O365
Step 1: Log In to Begin Automated Onboarding
Step 2: Import Existing Emails
Step 3: Set Up Data Guardians and Privileged Users
Onboarding for Google Workspace Customers
Step 1: Create or Select a Google Cloud API Project
Step 2: Configure Consent Screen
Step 3: Set Up Google OAuth for ArcTitan SSO
Step 4: Link the OAuth Client ID to your Workspace
Step 5: Set Up Google Service Account to Access Mailbox Reader
View all (10)
MSP Admin Guide (Classic)
Add New Company
View Existing Accounts
Create New Account
View Existing Accounts
Monitoring
View all (6)
Data Guardians (Basic Config)
Data Guardians
Managing Data Guardians
Adding, Editing and Deleting a Data Guardian
Configuring Global Account Settings
Local User Accounts (Basic Config)
Local User Accounts
ArcTitan User Types
Creating a Local User Account
Resetting a User Password
Editing or Deleting a User Account
View all (7)
LDAP Servers (Basic Config)
Configuring LDAP Settings
ArcTitan Servers and IPs
User Directory (Basic Config)
User Directory
Searching the User Directory
Managing Additional User Email Addresses
Managing Email Domains
Adding a Delegated Link
View all (6)
SSO - OAuth (Advanced Config)
Configuring OAuth Connection Settings
Retention Period Change Requests (Advanced Config)
Retention Period Change Requests
ArcTitan Outlook Add-In
ArcTitan Outlook Add-in
Installing the Outlook Add-In Locally
Centralized Deployment of the Outlook Add-In
Using the Outlook Add-In
Email Management
Managing Exclusion Rules
Mailbox Reader
Mailbox Reader
Configuring a New Mailbox Reader Connection
Search Functions in the Email Archive
Searching the Archive (New UI)
Saving Your Search
Sharing Your Search
Filtering Search Results
Searching the Archive (Classic)
View all (6)
Spaces Feature in the Email Archive
Creating a Space
Adding Emails to a Space
Sharing a Space
Creating a Legal Hold Request
Creating a Content Deletion Request
Browsing Search Results in the Email Archive
Downloading Emails
Printing Emails
Accessing Email Headers
Forwarding Emails
Restoring Emails
Data Guardian User Guide
Managing Requests
Managing Transcripts
Videos
TitanHQ Video Collection
Announcements
US Arctitan is experiencing technical disruptions
We Are Currently Experiencing Technical Difficulties with arctitan-us1.titanhq.com