MSP Admin Guide (Classic)

Add New Company
If you are on the TitanHQ Platform and have enabled Email Archiving, then you'll need to add your customers in the Platform. See Add a Customer Account...
View Existing Accounts
In addition to being able to create a new account from the Accounts page, you can view existing accounts and their details. Log in as an MSP and select Ac...
Create New Account
When you create a new account, you are creating an individual account for a Basic user or a Privileged user within the Company. Before you can create an ac...
View Existing Accounts
In addition to being able to create a new account from the Accounts page, you can view existing accounts and their details. Log in as an MSP and select Ac...
Monitoring
On the Monitoring page, you can view System activity in the categories listed below. Note Note that there are three actions available to you on this pag...
Add Custom Scripts to your Archive
The purpose of the Configurations page is to let you add custom scripts to your archive, such as Google Analytics or a help desk chat widget. To do this, f...