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Email Archiving: service status
Update – 26 October 2026 We will be performing scheduled maintenance to upgrade our ArcTitan servers which includes the latest fixes and improvements. Rel...
PAGE CONTENTS What’s new Partner access to customer archives Reworked Control Panel permissions AND/OR search on sender and recipient Improvements F...
Critical security vulnerabilities in PHP and Node.js were disclosed on October 21. We have updated all our hosted cloud systems, and no action is needed o...
Update: 20 October 2026 | 09:27 (GMT+1) The service interruption affecting the US2 server has now been resolved, and access to the user interface (UI) h...
EWS is being deprecated - update permissions to continue using the Microsoft Exchange Backup product
Microsoft is deprecating the EWS API used for M365 Exchange backups, on 1st Oct 2026. If you're protecting an Exchange tenant, please navigate to th...
ArcTitan is moving to a new Admin UI with modern OAuth 2.0 sign-in via your chosen identity provider (IDP). Key information ArcTitan is moving to a new...
The scheduled maintenance on the CA1 ArcTitan server has now been successfully completed. The latest security fixes and system updates have been applied...
Update - Thu, 12 Mar 2026 at 5:53 PM The maintenance has completed and the system is now operating at full capacity. We will be performing scheduled ma...
This is now complete. Server impacted: ArcTitan EU1 A system reboot will be performed today between 19:30 and 20:30 (GMT). Temporary service interrupti...
To ensure optimal performance and security, we will be applying the latest release updates to the following ArcTitan systems: Completed: EU1/2 - Frida...